Customer Testimonials
Haldeman provided an A+ car buying experience. The staff went above and beyond to get me all of the information I needed and I was out the door in time for another commitment. Pricing was reasonable too. Thanks again Haldeman!
Probably the best experience I have ever had buying a car. I drove 4 hours to buy the car after dealing with Matt on the phone. It was a used car for my son and everything was exactly as Matt said it was. He sent pictures, videos and a live walk around of the car. Everyone I dealt with was professional and top notch. If you are in the market go see Matt and his team!
Our 2023 Explorer's hatchback wasn't opening and we were traveling up from Florida. When we lived in the Allentown area, we purchased a 2019 F-350, so I knew we would receive good service from Haldeman Ford. They set us up for service and after about 1.5 hours the service department had repairs completed. Thank you Haldeman Ford for servicing our Explorer.
The service at Haldeman Ford of Allentown the technicians there are very professional and knowledgeable of the new vehicles of todays...
Haldeman Ford Lincoln in Allentown made the purchase of our 2024 Ford Maverick PAINLESS. Sean, Sal and Jamie were helpful throughout the process with ZERO pressure.😉
David is the sweetest and nice man. I highly recommend him
Our experience purchasing our 2017 Ford Escape Titanium was very smooth, professional and fast. Bill was the key to this successful sale. We appreciate Bill and his exceptional customer service. Thank you Bill.
Great experience working with Bobby at this location. Very helpful with the trade in of my car for a newer car. Polite, patient, and kind. So far so good! Would recommend.
On April 26th I picked up my 25 Explorer Edition. I have bought many cars in the past ( First Ford) I have never experienced a sale go as smooth and easy as it did With David Gonclaves. He was very patient with me and accommodating. I asked for extra accessories to be put on the vehicle and he made sure everything was added to the Tee as I wanted. He is a gentlemen. Definitely recommend dealing with him.
What a pleasant shopping experience. Car shopping is always so stressful, but our salesman, Sean Johnson, was a pleasure to deal with. And the rest of the sales and finance team were great also. I highly recommend this dealership.
Figured out an electronics problem with my car that had existed since I bought it. They identified and fixed the issue quickly and for a great price, couldn’t recommend them enough.
As always, easy in and easy up. No hard selling on repairs or anything else. The Guys and Gals just get it done. Appreciate them.
(Translated by Google) Very good services, very friendly staff (Original) Muy buenos servicios, el personal muy amigable
(Translated by Google) David Goncalves helped my husband and me with all the steps, we are satisfied and we thank him for the great help, he helped us with the language since we speak Spanish, he made an effort to make sure we all understand, thank you very much, today we got our 2021 Ford Explorer ST, thank you, thank you 🙏
(Original)
David Goncalves nos ayudó a mi esposo y a mí con todos los pasos estamos sastifechos y le agradecemos por la gran ayuda nos ayudó con el idioma ya que hablamos español se esforzó para que entendamos todos ... Read More Google - May 3, 2025
My wife and I were casually looking for a full-size SUV as our lease was up on our current car within the year and we needed more space. 3 days later after initially walking into Haldeman and dealing with Bill Bailey, we drove away in a new Expedition Max. Bill's sales approach isn't the typical car salesman pitch. He simply helped us look for what we desired and educated us about what was available. Our initial reaction to dealing with Bill was, "I want to give him our business". We ended up leaving with a car that ... Read More Google - May 2, 2025
Bobby was tremendous to work in purchasing our new truck. He was extremely detailed and answered all of our questions. I would highly recommend asking for him.
Matt and Dave were great!
Great experience purchasing my pre owned vehicle! Bill Bailey is a great guy recommend buying through him!
Great, streamlined experience with Matt and Jamie! Highly recommended!
Kevin Grablick sold us our 2024 black label Aviator. He did a great job, taking care of all of our needs and finding what we were looking for He took extra time explaining all the computerized screen in the car Which is very helpful. Also, he took our weather mats from our old car and washed them before putting them into our new car which was above and beyond what we would’ve expected. It was a pleasure meeting Kevin and having him sell us our dream car. Thank you, Kevin
Great experience as car buying goes. Well informed salesman Matt was helpful, courteous and respectful of my time.
Excellent service and free vehicle pick up and delivery! Couldn’t be happier with Haldeman Ford.
The overall experience was excellent. The salesperson, Bobby, treated us with respect. He answered all our questions. The finance manager, Jamie, gave us all the options and made the process easy. The sales manager, Sal, worked with us to maximize our needs.
Dave is awesome. No wasted time, no BS charges, super efficient... Seemless experience.
My mom had a great experience at Haldeman Ford. Kevin was a wonderful sales person and was patient with her. Would recommend this dealership.
Scott an his team were awesome. Quick service great communication. Highly recommend!
Matt Norris and Jaime Miller were very nice, made our purchasing a vehicle easy and were patent and very kind, I recommend them also explained everything in detail so that we could understand our options,
Took awhile but finally found the right vehicle and the right dealer. It was between Jeep ford and Toyota. The bronco hands down was the better vehicle. Couldn’t find the right dealer. Working with Dave Goncalves made my decision that much easier. He did a great job from start to finish on the deal for my new bronco. Thanks for the help.
My husband and I recently purchased a used vehicle with salesperson Matt and the whole process went very smoothly. We were impressed with the whole establishment and are extremely happy with the purchase. Thanks!
I recently took my ford to haldeman for two different service appointments, they are professional, friendly, efficient and great at what they do! Both services were handled with speed and ease and with a very welcoming staff 🙂 highly recommend!
Matt was excellent! Very friendly and not overbearing. Haldeman was a great dealership to deal with. I would definitely recommend to anyone buying a Ford!
Great people to deal with
Great experience at haldeman Lincoln Ford purchasing my new vehicle Bobby made the experience smooth and simple. Thanks for everything.
I always have a great experience getting my vehicle serviced here! The service advisor Scott Moyer is very knowledgeable and always friendly, never rude like some places. His professionalism is refreshing and I trust that my car is in good hands!
Another great Ford product edge
Bad attitude and total indifference to service mistakes which required me to return twice for correction. My remote start feature no longer worked after service, they could care less and would take no action or talk with their mechanic without me paying $95. I won't mess with their 5 star rating but will not return in the future.
Bill Bailey was amazing. It was my first time getting a car and he made it a smooth transition. Thank you so much!!
Great Experience from web team all the way to the dealer. From Derek, to Bobby. They were great! Will (Finance Mgr) finalized the deal by taking his time. His 20yr experience allowed him to breakdown the numbers and make us feel comfortable with the deal. Would recommend anyone to Will and his team for your next purchase.
I always have a great experience with your service department. The service advisor Scott is friendly and trustworthy and always makes me feel welcome and comfortable when I have my car serviced.
Excellent service. Friendly service managers. Victor is the best. My vehicle was serviced promptly and to my satisfaction. Definitely recommend Hadelman Ford.
Many thanks for the efforts of Matt, Sal and Jamie to complete this remote sale. Videos were promptly sent as requested and response to emails and phone calls were nearly always immediate. Good job! Oh, I like the car too.
excellent service
My sales experience at haldeman ford Allentown was smooth and seamless. Bobby and Will were fantastic to work with.
I bought my first car at Haldeman Ford at 18th and Tilghman in 19 85 also bought two Tauruses there in the meantime every time I need it service or I need a recall I always went to hold them in for my service and now since I bought a 2019 Edge and the thing is a big beast and they're doing all my service for me and Victor's my service rep just got the oil changed again today and the tires rotated everything I got wipers put on great service at halderman Ford
Mykel bauman. That guy's the reason I keep coming back. He's also the reason I stoped crying at night.
Great experience. No pressure or sales tactics. Very knowledgeable salesman, Bill Bailey. Second time we’ve bought a Lincoln from him!
This is our second Lincoln from Haldeman and we were thrilled to have Bill Bailey help us again. He is so knowledgeable about every aspect of the cars he sells as well as the comparable models of other companies. We had a relaxing and fun time with him. There was no pressure and no back and forth regarding price. The finance manager Jamie was great too. Very informative and straightforward. Overall great experience.
I have bought 3 cars at this location over the years. Sal and Kevin were great and very knowledgeable throughout the process. I am excited about my purchase and highly recommend this dealership. Also Jamie Miller was extremely helpful too. I cannot forget the wonderful people in the service department, especially Victor who was ever so helpful over the years. Thanks!
I brought my 2017 Ford Explorer in to Victor Siegfried today for inspection. I have been bringing my vehicles in to him for years and he's always very accommodating! My SUV was done in 40 minutes and as always the service was great! Thank you Haldeman and thank you Victor for top notch service as always!
Highly recommend Matt Norris the salesman who helped me!!! I looked at the used Mercedes E class and had a great experience!!!
I got my new truck from Haldeman Ford on Lehigh St . My car buying experience was very satisfying, Wil and his team made everything go super smoothly.
New to the area, needed service & inspections for my F-150 chose Haldeman Ford and happy I did ! Made appointment on line which was easy , write up was done quickly ,I waited in customer waiting area which was nice . My truck was serviced and washed ! which I didn't expect very happy!
Had my 2009 Challenger in for inspection and an oil change, Victor Siegfried in the service department took care of everything for me. Will continue to bring all of my cars here for service!
I recently had an issue with my Ford Edge which came at a time when I needed it to visit a customer in Wilkes Barre who was having a problem and needed help ASAP. I called Victor in the service department, told him my problem. He said that he was booked up but that he'd try to squeeze me in as soon as possible. I dropped off the vehicle, got the concierge to drive me home, called the customer and told him I was going to be late, which didn't sit well with him. 30 minutes later Victor called ... Read More Google - Oct 29, 2024
Kevin and Jamie were super helpful and attentive throughout the process of buying my new car. Would recommend Haldeman Ford Allentown if you’re looking to buy a new car!
I recently brought my 1996 Mustang GT in for inspection. My service advisor, Victor Siegfried is always very accommodating and up front with me about my vehicles and works to get me in and out as quickly as possible. I have been bringing my cars in to him for many years now and will continue to do so for years to come. He is a great asset to Haldeman! Thank you again Victor for all of your hard work!
I've bought several cars from Haldeman Ford and always had good service. This time (as usual) I feel the transaction was smooth, and we are leaving happy with the car we purchased. Matt Shea was easy to work with. My husband and I would definitely come back to Haldeman Ford and ask for Matt again if we need to purchase a car.
Matt Shea was an awesome salesman! Great personality and very knowledgeable. This was the fastest and most painless sale I've ever been through. Thank you Matt!
I have been a customer at Haldeman Ford, Lehigh St for 7 years. My car buying experience was very satisfying and service after purchase is exceptional. Victor has made every appointment I have had go super smoothly. He provides reliable quotes/Prompt service/excellent communication/Quality repairs/awesome loaner car program. They service all my cars, not just the Ford’s. Completely changed my view of dealerships.
Matt was super helpful in my wifes car buying process and made it a good experience
Matt helped us today in buying our car. He was great in answering all of our questions and making this a super simple and effective process. 👍
Our experience with our service advisor, Victor, has always been exceptional. His communication and customer service goes well beyond 10/10. We are a family of Ford drivers and that's due to our relationship with Victor!
Great no-hassle business. David Goncalves, Finance Manager, went out of his way to accommodate my needs and requests with no hesitation. Highly recommended!
Awesome service, not pushy, highly recommend. I would definitely use haldeman again.
Great buying experience. Very responsive and helpful.
I just purchased a second car from Haldeman! I highly recommend asking for David Goncalves! He is very friendly with no high pressure sales tactics. He is super knowledgeable and efficient! A+++
Victor in service is always a help and gets the work done very professionally. Could not recommend him more!
Purchased a used truck from Matt Norris. His attention to us was superlative. Financing was handled by Dave Gonclaves, and he too provided excellent service. The entire experience at Haldeman was pleasant, and I would recommend them to anyone who dislikes the normal hassle of car buying. Their sales floor included all professional individuals that we met over several days of choosing a vehicle. Will, Jamie, Sal, Kevin and Ryan were very friendly and made me feel at home and welcome at this dealership. I would definitely come back again; something I cannot say for other dealerships. Thank you to ... Read More Google - Aug 8, 2024
Everyone we've worked with at Haldeman Ford (Lehigh street) is an amazing professional. There's definitely a feeling of teamwork and pride in working with customers. Katie in Service is a superstar! My wife appreciates that the tech gives her a vehicle tour when she gets a loaner car.
Haldeman was able to get me scheduled quickly and even offered vehicle pickup and delivery from my home! There were two options to correct the issue reported and they worked with me to determine the most cost effective solution. I reco0mmend their service department!
Always a great day at Haldeman Ford! Making the appointment for service with receptionist is helpful. Positive experience had oil changed and they inform you of any extra service requirements. Thank you !
Great service. Thanks Matt and Jaime!
Matt and Jamie help me out with a purchase and everything went super smooth! Definitely recommend this dealership for a used vehicle!!
Great service from the sales team: Sal and Kevin and Matt. Matt even gave us his USB cable. They all worked together to deliver me my 2024 red 2-dr Bronco. Thank you, Haldeman.
I haven't had a car buying this pleasant since my first one way back in 1972. The entire dealership was very friendly and engaging. My wife and I were genuinely surprised. Most dealerships we had been to in search of a new car for her either seemed so money-hungry we quickly left, or were so ignorant on their own product line it wasn't worth the time to talk to them. These folks know their products, more importantly they are focused on your needs, not theirs. We were fortunate to encounter a sales person, Bill B. who was a mechanic! ... Read More Google - Jul 23, 2024
The expertise and professionalism of the Haldeman Ford Lincoln, Inc., Allentown sales staff was excellent. We purchased a new Ford Explorer and could not be happier from our test drive to final sign off. Thank you, Matt Norris, Jamie Miller, and Sal Salwar!
Bill B was my salesman for the purchase of my explorer ST. I couldn’t have found a more passionate and knowledgeable person to assist me in the purchase of a new vehicle. Thanks again Bill
I have been bringing my car here for years and they have always been very transparent and helpful in fixing my car or just doing simple things like an inspection. Recently my transmission stopped working and I wanted to trade my car in for a new car. I like Fords so I came here and they made it so easy for me to trade my car in, and my salesman Dave was very helpful in helping me pick and finance my new car. Now my new car is under the Ford approved warranty which is so nice and I’ll ... Read More Google - Jun 30, 2024
The sales were very helpful and knowledgeable of the vehicle. I will definitely recommend my friend to HALDEMAN Ford
Awesome people and very easy car buying experience. Check them out of you need a new car
I bought a car at Haldeman on June 21. It was a great experience. I had looked at multiple dealers & had no luck. At Haldeman, we told our sales person Joe Metzger what I wanted & my budget. Joe was great. He showed me a couple of different options & one was perfect. Checked off all the boxes & more! The whole transaction of trade-in and financing was efficient and smooth. The business manager & sales manager were also great to deal with. Everything is transparent - no over selling, no hidden costs. Highly recommend for your next vehicle purchase.
Safe and clean dealership. Honest service.
On a whim I decided I wanted to purchase my dream SUV... Ford Explorer. My family was preparing for a long road trip and I wanted the extra space for my kids and decided that day I was going to get my Explorer. Haldeman Ford had exactly what I was looking for, down to the features, color, captain seats and added bonus- DVD players!! I sent in a request that morning to view the Explorer and was there that evening to run numbers. Matt Norris was my salesman, hands down best car buying, no B.S experience. I hate dealerships, ... Read More Google - Jun 14, 2024
Sal and Kevin were amazing. I ended up here a little drive from my home but after a bad experience with a dealer closer to home these guys were recommended to me. This was the easiest and smoothest vehicle purchase transaction I ever experienced. Great communication, quick, and easy. They found me exactly what we were looking for and did not try to push all the extra nonsense some of the other dealers do. Delivery/Finance was super easy and quick as well. I highly recommend stopping by if you’re in the market for a new vehicle. I will ... Read More Google - Jun 13, 2024
Excellent attention and very fast process, I recommend it 100% the seller Matt behaved very well with me and gave me all the details of my vehicle throughout the process
This location is a little farther for me, but after a horrible experience with another local ford dealer, I would drive the extra miles to Haldeman. David helped get me into my dream car and made the entire process super quick and easy. I appreciate everything, and I love my new ride!
I always have Great service at Haldeman. Pat and her team are awesome!
My experience with Kevin Grablick was wonderful. He was informative and not pushy. He followed up on all my many questions and concerns but did not try to influence or push anything on me
Worked with Bill Bailey a few days ago to purchase a used vehicle - super professional, friendly, respectful, and efficient. Experience was great all through reaching out via an online listing, scheduling an appointment via text, test drive, discussion, and financing. Particularly refreshing after having a pretty terrible time trying to buy the exact same model, year, features, and mileage/price range vehicle from two other dealerships in the week prior.
Jamie and Joe took good care of my needs.
